faq

Want to know more about our delicious products?

Here are some commonly asked questions.

What do the bagels contain?

Our bagels contain flour, fresh yeast, water, salt and sugar. They are suitable for vegans, with no dairy or eggs.

Do you boil your bagels? 

YES, of course – it's the only way to make real bagels!

How long do you bake the bagels in the oven for?

About 20 minutes.

Are all the bagels fresh from today?

Yes, they are all freshly-baked so you can rest assured that you will be getting the best quality of bagel possible. This includes any platters you order.

Will the bagels be okay to eat tomorrow? 

Yes. If you have any leftovers, you can keep them for tomorrow but you really need to keep them refrigerated overnight and consume them the day after, We don't use any additives, which means they are best eaten as soon as possible.

What are the ingredients of the Challah?

Flour, fresh yeast, water, vegetable oil, eggs, sugar and salt.

How far in advance do I need to order a platter?

As far in advance as you like! We only ask that orders for the following day is placed before 12:00pm.

Do you deliver 7 days a week and what are your operating hours?

Yes, we are open 7 days per week and we can deliver between 8.00am -8.00pm.

What is the maximum number of people you cater for? 

We can cater for up to 500 people.

I want to make some changes to options on your menu, is that possible?

Yes, we understand that you may want to switch some things around and we’re happy to look at any request and try and make it work. Just get in contact via email or give us a call to discuss.

Do you provide crockery, cutlery, and serviettes?

Yes, just let us know via the ordering system what you need. Options include plates, serviettes, cutlery and serving utensils.

What is the food served on?

A black platter, but if there are any other requirements then just get in touch and we can discuss it.

What if we are not happy with the delivery?

We’re confident you will be but if there is anything you’re not happy with we will do our absolute best to resolve it and make sure we meet your expectations. Give us a call on 020 7351 2931 or email orders@BBagelPlatters.co.uk.

How can we contact you? 

Drop us an email orders@BBagelPlatters.co.uk. or call us 020 7351 2931 and we can answer any questions you may have.

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